Paw
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Cão
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Frequently Asked Questions
Find quick answers to your questions
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General
Bookings
Hotels
PawGo
Payments
Safety
Professionals
What is PawCão?
In which countries is PawCão available?
How does PawCão work?
How do I make a booking?
Can I cancel a booking?
What if the professional cancels?
Can I book group walks?
How does dog hotel boarding work?
What documents do I need for the hotel?
Can I add extra services during the stay?
What is PawGo?
How does QR code verification work?
How does payment work?
How do I receive my earnings as a professional?
What is the PawCão Wallet?
What are PawPoints and gamification?
Are professionals verified?
What to do in an emergency?
Do services have insurance?
How do I become a professional?
How much can I earn as a professional?
Do I need certifications or a tax ID?
How do I receive payments as a hotel?
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